We do not issue any refunds for the registration fee to the Counselcatalyst website. Subscription or Consultation fees are non-transferable.
For any queries you can email to info@counselcatalyst.com
Refunds:
Refund will be processed if there are Only valid reasons for the same or in case of error from our end like not providing the services or responding to your queries..
Incase of any refund related issue you may email us at refunds@counselcatalyst.com with valid reasons and documents.
We will also notify you over the email or call you to let you know the refund status.
After approval, your refund will be processed as per the bank details provided by you.
You will get the refund within 7-10 working days after your bank details are verified.
Please Note: Applications related to admissions at various destinations are required to be submitted 15 working days ahead or in advance of the actual university deadline, counsellor will always notify you the same along with university list which will have valid universities with adequate application time, incase you are not able to submit the application as per the timeline provided by your counsellor, NO refund will be processed in that scenario.